Who we are
Suggested text: Our website address is: http://trustandtrip.com.
Effective from 01 September 2024
At Trust&Trip Experiences Pvt Ltd, we prioritize your privacy and personal data protection. We value your trust and assure you that we are not in the business of selling or renting your information to third parties. We do not send unsolicited emails, messages, or calls.
This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when using our website, trustandtrip.com, or our mobile app. We encourage you to review this policy periodically as we may update it to reflect any changes in our practices.
What Personal Information We Collect and How We Use It:
You are not required to provide any personal information when browsing our site unless you choose to make a purchase or sign up for a service like our newsletter.
Making a Purchase
When you purchase travel services through our site, you’ll be required to provide details such as your name, email, phone number, address, and payment information (e.g., credit card number and billing address). If booking for others, you confirm that they’ve agreed to share their personal details with us. This information is used solely to process your reservation and provide updates on the transaction.
Member Registration
To become a registered member of trustandtrip.com, you will need to provide personal details like your name, email, phone number, and a password. We collect this information for identification, completing your travel bookings, and improving our services based on your preferences.
Use of Our Mobile App:
Our mobile app requires permissions to access your camera and microphone (iOS only) so you can share photos or videos with customer support when necessary. GPS location is required (for both Android and iOS) to suggest relevant travel options nearby. However, Trust&Trip does not disclose any of your personal or financial information publicly.
Member Profile:
As a member of Trust&Trip, you can choose to complete your profile with details such as travel preferences, billing addresses, and frequent traveler numbers. This helps streamline future bookings by allowing you to avoid re-entering the same information.
Cookies and Session Data:
Cookies are small data files stored on your device when visiting our site. They allow us to provide you with a better, personalized experience by saving preferences such as login information or search history. Trust&Trip uses cookies to analyze how visitors navigate our site and improve our services.
We do not store personally identifiable information (PII) in cookies, and no PII is passed on to third parties. Most web browsers allow you to block or control cookies, but doing so may affect your ability to use certain services on our site.
Third-Party Data Sharing:
When booking travel services with us, we may need to share certain information (e.g., names, booking details) with third parties such as airlines, hotels, and tour operators to fulfill your reservations. We ensure that any such data sharing is conducted securely, and your data is used strictly to complete your travel arrangements. We do not sell or rent personal information to third parties.
We may also share anonymized, aggregated data with partners and advertisers to improve our services and customer experience. This data does not contain any PII.
Promotions and Communications:
As a registered member, you may occasionally receive emails or messages about special deals, offers, and travel inspiration. You can opt-out at any time by following the unsubscribe link in any email or by updating your preferences in your account settings. We respect your choice to manage communication preferences and offer a simple way to discontinue receiving such notifications.
Data Security:
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All transactions and payments on our site are SSL-encrypted to ensure the security of your data. We also require strong passwords and multi-factor authentication for account access.
Your Rights and Access to Information:
You have the right to access, update, or delete your personal data at any time by logging into your account. If you have any concerns regarding the privacy of your information, please contact our support team at support@trustandtrip.com.
Policy Updates:
This Privacy Policy is effective as of 01 September 2023. Any changes to the way we handle your personal data will be reflected in future versions of this policy. You may want to bookmark this page and review it periodically to stay updated.
